Returns

Order issues & return politycy

1. SELFIEROOM accepts returns of purchased items.
2. Items intended for return should be sent to the address provided below:SELFIEROOM, Zakrzów 411, 32-003 Zakrzów, POLAND
3. You may return any item up to 14 days from the day you received your product. The return parcel should include the return items along with your receipt and a filled out return form.
4. In order to return your purchase please print and fill out the return form and attach to the return parcel along with the proof of purchase.
5. Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing components may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.
6. Companies that purchased merchandise and received a VAT Invoice are not entitled to a return. The above exclusion does not apply to entrepreneurs with consumer rights.
7. Your return claim will be processed within 14 days of receipt. Reimbursements on returns lacking a valid proof of purchase will be denied.
8. SELFIEROOM does not accept returns with unpaid postage or to a collection point other then the address provided above unless previous arrangements were maid by telephone or e-mail.
9. The Customer is responsible to ensure the packaging method guarantees the items returned to SELFIEROOM are in the same condition as originally received.
10. The Customer bears the cost of return postage.
11. Complaints regarding the non-compliance of the goods with the contract should be reported by e-mail to the following address sklep@selfieroom.pl